Wheelchair accessible seating is provided for all shows and can be reserved through in-person visits, or phone orders. This seating ensures that patrons can enjoy the performance while remaining in the comfort of their own wheelchairs. Furthermore, we offer several transfer-accessible aisle seats for guests who use wheelchairs and prefer to sit in a standard theater seat.

If you require assistance in making these arrangements, please don't hesitate to reach out to the University Ticket Office at 707.826.3928 or email ticket@humboldt.edu.

In accordance with campus policy, there are NO animals, with the exception of service animals (not therapy or comfort animals), allowed at or in Cal Poly Humboldt events or facilities.

Service Animals

Service animals are welcomed at all campus venues. Service animals are those that fall under the categories defined in titles II and III of the ADA and are individually trained to perform tasks directly related to a person's disability. It's important to note that animals whose primary role is to provide comfort or emotional support no longer meet the criteria for service animals as per the ADA. For additional information, please visit www.ada.gov.

At this time, clear bags are not required, but this policy is subject to change.

In the event of a performance cancellation, the University Ticket Office will issue a refund. If you used a credit card or debit card for the ticket purchase, the refund will be automatically credited back to the original card. For payments made by check, cash, account credit, or any split-tender method, the refund will be processed by check from the University, and this process may take up to five weeks.

Our events are generally open to all ages, but please note that every attendee, regardless of age, will require a ticket for entry. We want to ensure a positive experience for all patrons, so if your child is unable to sit quietly for extended periods of time, we recommend making alternative arrangements. Additionally, be aware that some performances may not be suitable for children.

Certain events may have age restrictions, such as being limited to those 18 and older or current Cal Poly Humboldt students. Any such restrictions will be clearly outlined on the event page. If you have any uncertainties or need clarification, feel free to contact us at 707.826.3928.

Children under 16 may be eligible for a reduced ticket price. See event page for details.

Seniors 60 and above may be eligible for a reduced ticket price. See event page for details.

Cal Poly Humboldt Student discounts are offered to currently enrolled students for most events. Students are limited to (1) discounted ticket per event. Students must provide ID at the event along with a ticket. If a Humboldt ID is not presented along with the ticket, the box office will adjust the student ticket to the full-priced rate. For guidance on obtaining your Humboldt ID or replacing a lost one, please visit https://library.humboldt.edu/campus-id.

Students enrolled in Extended Education, participants of the Osher Lifelong Learning Institute (OLLI), or those who are otherwise exempt from paying the Student Union Fee are ineligible for student discounts.

Cal Poly Humboldt Athletics events are FREE to Cal Poly Humboldt students, staff and faculty - Valid Cal Poly Humboldt ID required.

Athletics Family Pass will gain admittance for two adults and three children to all regular home games at Cal Poly Humboldt.

Athletics Season Passes are available by contacting Athletics at 707.826.3666.

Cal Poly Humboldt Presents Member Donors may be entitled to discounts corresponding to their contribution level. To find out more about becoming a Cal Poly Humboldt Presents Member Donor, please visit https://giving.humboldt.edu/presents-memberships.

Group Rate

Special group rates may be available for those with 10 or more attendees. To arrange group tickets for a particular Cal Poly Humboldt Presents or Department of Dance, Music & Theatre event, please contact the University Ticket Office at 707.826.3928 or email ticket@humboldt.edu. To arrange group tickets for a Cal Poly Humboldt Athletics event, please contact Athletics at 707.826.3666.

No need. We can simply scan your ticket directly from your phone. Please ensure that your ticket is displayed on your phone with maximum brightness, and zoom in on the QR code located at the top of the ticket.

Current Cal Poly Humboldt Presents members can request ticket exchanges or credit for another event at the University Ticket Office, provided it's done 24 hours or more before the originally purchased event. Exchanges will not be available on Saturdays or Sundays, or at the event. Exchanges and credits expire on June 1st each year. There is a $3 per ticket exchange fee.

Online

Tickets can be purchased online at tickets.humboldt.edu/.

By phone

707.826.3928

In-person

Tickets may be purchased in person at the University Ticket Office, located inside the Gutswurrak Student Activities Center on the University Quad, Plaza Ave, Arcata, CA. during open hours. Tickets, if still available, will be sold one hour prior to the start of the event at the venue box office.

Purchasing tickets online: You'll receive an email confirmation with digital tickets within five minutes of placing your order. The PDF attachment can be found at the bottom of the email confirmation. The email will come from ticket@humboldt.edu .

Purchasing tickets by phone: You have the option to receive physical tickets by mail or digital tickets by email. Please be aware that if you opt for mailed tickets, we require eight business days for mailing. Tickets with less than 8 business days will be sent via email.

Purchasing tickets at the University Ticket Office: You can choose to receive either physical tickets or digital tickets via email.

To enhance your event experience, we suggest arriving 30-45 minutes before the scheduled start time. This window allows ample time for parking, whether on campus or in downtown Eureka, depending on the venue. Given that parking can be challenging, please plan accordingly to ensure you don't miss any part of the performance.

We recommend arriving at least 30-45 minutes before the scheduled start time. To respect both performers and fellow patrons, late arrivals may be seated only during intermission or appropriate breaks in the performance. In some instances, latecomers may be directed to seating in the balcony. Please be aware that performance times and locations may vary, so carefully review the details on your tickets. Your punctuality ensures a smoother and more enjoyable experience for everyone.

If you have lost items, please contact the University Ticket Office at 707.826.3928 or e-mail ticket@humboldt.edu for assistance. High-profile items, such as wallets, purses, cell phones, keys, credit cards/debit cards, jewelry, or Humboldt IDs, found at a performance, will be transferred to the University Police Department on the first floor of the Student Business Services Building after the event. This will enable you to retrieve your misplaced items outside of our regular business hours.

Contact the University Ticket Office or drop by the venue before the event, and we'll gladly issue you a new ticket. 

The University Ticket Office will provide replacements for physical tickets exclusively to the original purchaser. Kindly bring a form of identification to verify your status as the purchaser. For online orders, we will reissue e-tickets exclusively to the email linked to the purchase.

If you arrive at an event and have misplaced your tickets, simply visit the ticket window or speak to the ticket sellers, and they will assist you in reissuing your ticket.

Parking meters and parking fees must be paid Monday-Thursday 7:00 am - 10:00 pm and Friday 7:00 am - 5:00 pm, every week (52 weeks) of the year. Parking fees are not required Fridays after 5:00 pm or on Saturdays and Sundays. For the latest and most accurate information on campus parking, please refer to the university's Visitor Parking page.

Daily parking permits may be purchased for $3.50 with a credit/debit card from one of the parking permit dispensers located throughout the campus or with cash or a credit/debit card at the Parking Kiosk on Rossow Street. This permit must be displayed on the dash of the vehicle and is valid in General lots only. It is not valid at a parking meter.

Visitors and guests may utilize 10-hour parking meters on Rossow and B Streets at a cost of $.75 per hour. Short-term meters are also on Mill Street, Plaza Avenue, Harpst Street, and in the Library Lot.

Daily General permits and parking meter fees can be paid via the Passport app.

ADA parking stalls are located around campus, to provide access for individuals possessing a disabled person placard or license plates and a purchased daily permit, as stated above. A vehicle displaying a disabled person's placard or license plates may park for unlimited time periods at a parking meter without paying the meter.

Tickets are non-refundable, and no credits will be provided for unused tickets. Exchanges may be permitted for Cal Poly Humboldt Presents members (see Exchange policy).

In case of a canceled performance, a refund will be issued per the Cancellation policy.

General Admission Seating: Attendees are free to choose any available seat within open sections staffed by ushers.

Reserved Seating: Guests with reserved seats will be guided to the designated locations specified on their tickets. Those desiring seat changes should visit the University Ticket Office to facilitate the exchange. There is an additional $3 transaction fee per ticket for a change of seating assignment after purchase.

Though there are no guarantees, you may want to be listed on the Waiting List to purchase tickets as they become available. You may do so by calling the Ticket Office at 707.826.3928. Also, it is possible that if you visit us at the Box Office on the night of the performance, a few tickets might be available. Sometimes, the artist or ticket holders may release their tickets at the last minute.

When you buy tickets through the University Ticket Office, you are making a direct purchase from California State University, Cal Poly Humboldt's official ticketing outlet for Cal Poly Humboldt Presents Performances, Cal Poly Humboldt Athletics, and the Department of Music & Theatre. This guarantees the authenticity of your tickets and ensures that you won't be charged excessive prices and that you will have a valid ticket.

Exercise caution when dealing with third-party scalper websites that manipulate and inflate ticket prices. Do not automatically assume that the top result in a Google search is accurate. If you have any questions or concerns, please reach out to us before finalizing your purchase. Our team is available to assist you.

Please note that if you acquire tickets through one of these websites, we are unable to assist you in case of non-delivery, ticket invalidity, or event cancellation.

The University Ticket Office is open Monday through Friday, from 11 a.m. to 5 p.m. Closed Holidays. Hours subject to change during summer, winter and spring breaks.

Unless noted, ticket windows at events open one hour prior to start time.

At the Ticket Office, we accept payments in the form of cash, checks, Visa, MasterCard, and Discover. 

For phone transactions, we accept Visa, MasterCard, and Discover.

When purchasing online, we accept Visa, MasterCard, and Discover.

At the Box Office night of show, we accept payments in the form of cash, Visa, MasterCard, and Discover.